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Policies

Appointment Cancellation Policy

BY SCHEDULING YOUR APPOINTMENT, YOU ARE AGREEING TO LINDE ESTHETICS’ CANCELLATION POLICY. If you need to cancel or reschedule your appointment, a 48-hour notice is required. Failure to give adequate notice will result in a $25 charge or 50% fee for the scheduled services. Failure to give notice will result in a 100% fee. Failure to pay the invoice will result in the cancellation of all future appointments. Please understand that arriving late may limit the time available for your treatment, thus lessening its effectiveness and your pleasure. Your timely arrival is appreciated. Clients who do not arrive within 10 minutes of their scheduled appointment times may be asked to reschedule and will be charged the full amount of the scheduled appointment.

Return Policy

It is our mission to provide you with the highest-quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead, a store credit will be provided for any returned products to be used on any other products or spa services available here at Linde Esthetics.