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Frequently Asked Questions

Welcome to the Linde Esthetics & Wellness Studio FAQ page! We know that booking a facial in Springfield, MO, trying red light therapy, or exploring vibroacoustic therapy might come with some questions—and we’re here to help.

Whether you’re wondering how often you should get a facial, what to expect during a red light therapy session, or if vibroacoustic therapy really works, we’ve got answers! Our goal is to make your experience as seamless and enjoyable as possible, so you can focus on what really matters—your skin health and well-being.

General FAQ

Where is Linde Esthetics & Wellness Studio located?

Linde Esthetics & Wellness Studio is located at 3853 S Cox Rd, Ste 108, Springfield, MO. You can contact us at 417-886-5463.

How do I book an appointment?

The best way to schedule your appointment is to use the widget on the Schedule page. You can also schedule on Vagaro or call us at 417-886-5463.

Do you accept walk-ins?

We operate by appointment only to ensure each client receives the best care possible. Please schedule a time that works for you.

What is your cancellation policy?

We kindly ask for at least 48 hours’ notice for cancellations or rescheduling to avoid any fees. Clients who fail to provide 48-hour notice of cancellation will be charged $50. Failure to cancel your appointment will result in a charge of 100% of the scheduled services.

I’m running behind schedule and will not make it to my appointment on time. Is that okay?

Please understand that arriving late may limit the time available for your treatment, thus lessening its effectiveness and your pleasure. Your timely arrival is appreciated. Clients who do not arrive within 10 minutes of their scheduled appointment times may be asked to reschedule and will be charged the full amount of the scheduled appointment.

Is there paperwork to complete before I can receive a service?

Yes. Everyone will need to complete a form that correlates with the services they are receiving. You will also be required to complete a client update at each visit.

Do you sell gift certificates?

Gift Certificates are available for any service we offer or in any amount $25 and above. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates even if lost, misplaced or stolen. Gift certificates cannot be redeemed as cash. Gift Certificates must be mentioned when making your appointment.

Do you offer any compensation for referrals?

Absolutely! We offer a $20 credit for each paying client you refer to us, which can be used toward services and products. However, referrals for complimentary services do not qualify for a credit. If your referral returns later and purchases a service, you will receive the $20 credit at that time.

Should I tip for services at Linde Esthetics & Wellness Studio?

Gratuities are always appreciated but never required. Our focus is on providing excellent service, and your satisfaction is our priority.

What should I do with my personal belongings?

Please leave all jewelry and valuable items at home. Linde Esthetics is not responsible for lost or misplaced items.

What is your return policy?

It is our mission to provide you with the highest-quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead, a store credit will be provided for any returned products to be used on any other products or spa services available here at Linde Esthetics.

Where can I find more information about specific services?

If you’d like to learn more, simply click on the service you’re interested in. Each page includes helpful details and a dedicated FAQ section, and our blog is a great place to explore even more information.

Ready to Take the Next Step?

If you have any questions that aren’t answered on the website, please don’t hesitate to reach out!

You can call, text or message—texting is preferred for the quickest response.

When you’re ready to book your appointment, simply click the ‘Book Now‘ button to get started.

(417) 886-5463

3853 S Cox Rd #108, Springfield MO 65807

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